Shipping policy
Shipping Policy
Thank you for shopping with us! Please read our shipping policy carefully so you know what to expect when placing an order.
Processing Time
Orders are typically processed within 1–3 business days of purchase. Please note that processing times may be slightly longer during peak periods, holidays, or promotional events. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Once your order has been processed and dispatched, please allow 3-14 business days for delivery. Shipping times are estimates and may vary depending on your location, carrier delays, or other factors outside our control.
Order Tracking
As soon as your order ships, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor the status and location of your delivery in real time through the carrier's tracking portal.
If you do not receive a tracking email within 3 business days of placing your order, please check your spam/junk folder before contacting us.
Customs, Duties & Import Taxes
We ship to customers around the world; however, please be aware that international orders may be subject to import taxes, customs duties, and fees imposed by your country's customs authority. These charges are entirely outside our control and are the sole responsibility of the customer. We are not able to predict, calculate, or cover these costs on your behalf.
We recommend checking with your local customs office for more information before placing your order.
Multiple Packages
We work with multiple suppliers to bring you the best range of products. As a result, items in the same order may be shipped separately and arrive in different packages, potentially on different days. You will receive individual tracking information for each package, so you'll always know where everything is.
If you have any questions about your shipment, feel free to reach out to our customer support team and we'll be happy to help.